Western Cape health officials urge public to manage health during festive season

The Western Cape Department of Health and Wellness is grappling with substantial demands across its hospitals and emergency centres during this festive season, an annual challenge exacerbated this year by an increase in chronic conditions. Health authorities are urging the public to be proactive in managing their health and utilising healthcare services wisely.

Dr. Keith Cloete, Head of the Western Cape Department of Health and Wellness, highlighted that since New Year’s Eve, hospitals have faced mounting pressure. “There are service pressures across all of our hospitals and emergency centres. In addition to the usual trauma cases we anticipate at this time of year, we are seeing an influx of patients suffering from chronic medical conditions,” Dr. Cloete stated. He made a heartfelt plea for the community to reserve emergency centre visits for genuine emergencies and to be prepared for extended waiting times due to high patient volumes.

During this hectic period, Dr. Cloete is not only advocating for cautious healthcare choices but also extending appreciation to both patients and healthcare staff. “I would like to express our gratitude to patients and their families for their understanding. Your kindness towards our staff, who are working long hours under challenging conditions, is genuinely valued,” he said.

To help alleviate pressure on emergency services, the department is encouraging residents to take charge of their health. Here are some key recommendations:

• Manage chronic conditions: Adherence to prescribed medication is vital. Patients are advised to keep taking their chronic medication as directed, even if they feel better.
• Monitor your health: A balanced diet and regular physical activity can improve chronic conditions, potentially decreasing reliance on additional medication.
• Plan ahead: Travellers should ensure they have enough medication and contact information for their healthcare professionals accessible while away from home.
• Use resources wisely: Minor ailments should be treated at local clinics; emergency centres should be reserved for severe or life-threatening situations.
• Show appreciation: Kindness and patience towards healthcare staff, who are working tirelessly to provide care, can enhance the overall healthcare experience.
• Be responsible: Lastly, avoiding preventable trauma through safe practices—like adhering to road safety, limiting alcohol consumption, and supervising children—is equally important during the festive season.

In support of these initiatives, Dr. Cloete reminded the public about the importance of emotional well-being: “Stay connected with friends and family. If you need support, don’t hesitate to reach out to a local clinic or talk to someone you trust.”

For urgent concerns experienced during visits to emergency centres, patients can seek assistance from the manager on duty, who is available to address immediate issues.