To prevent becoming the victim of fraudsters, it’s vital to be on guard, especially when using transactional, card-based accounts linked to cheque and savings accounts. Photo: File
To avoid becoming the victim of fraudsters, it’s vital to be on guard, especially when using transactional, card-based accounts linked to cheque and savings accounts.
Old Mutual chief information officer Vijay Naidoo said: “Scammers are continually finding new ways to gain access to personal banking information and use it to defraud unsuspecting customers. So banks need to continually upgrade their security systems, while consumers need to be informed and alert.
"The more informed you are about the possible risks of digital banking, the more likely you are to reduce the possibility of your personal information being compromised.“
Spotting a suspicious email:
“The number one rule is simple: do not open emails that appear suspicious and do not respond to emails that contain threats. Reputable companies like Old Mutual would never send those type of emails. Delete the message, or phone the bank or business (use a number you know or have saved) and check if they sent the mail," Naidoo said.
Vishing
Vishing involves scammers making personal contact by phone or via a pre-recorded message to get you to release personal information.
Before responding, remember it it likely a made-up story to trick you into sharing personal information. Always call the service provider’s call centre to check if it’s true.
PERSONAL FINANCE